RCT – Powered by Epiroc recently opened a new Orange branch to strengthen its regional footprint and enhance support for clients across the region.
Previously supported remotely by the Brisbane branch, the new facility, which is located alongside Epiroc-acquired JTMEC, enables RCT to work more closely with its clients through faster response times, stronger relationships, and improved service delivery.
“We’ve had a presence in the region for some time, with our Field Service Technician, Tim Halstead, based locally and supporting our clients,” said RCT’s East Coast Branch Manager, Owen Perrott.
“As demand continued to grow, it became clear that a more permanent and scalable solution was needed. Establishing a branch in Orange allows us to better support our existing clients while creating opportunities to expand our reach.”
The Orange branch will initially operate with a team of three, providing a strong foundation for future growth. The facility will support a range of services, with a focus on field service, parts supply, and customer support.
“Its local presence is expected to open doors to additional mine sites and operations throughout the region, creating greater opportunities for collaboration with both existing and new customers,” added RCT’s Global Operations Manager Rick Radcliffe..
Additionally, the Orange location provides access to broader support networks and resources when required, ensuring flexibility and capability across a wide range of projects.
Source: RCT