FLSmidth said it is expanding its 5,200-square-meter service center in Karaganda, Kazakhstan, and investing in a new service center in Tucson, Arizona, USA, as part of its “CORE ‘26” strategy.
The company said the expansions will add to FLSmidth’s already comprehensive service center network, which currently consists of more than 20 locations across five continents. Both Kazakhstan and Central Asia as well as North America are key growth regions for FLSmidth and offer significant long-term service and aftermarket potential.
“We have the largest installed base in the mining industry, and we have a clear ambition of increasing our share of wallet on that installed base, together with driving the green transition in the mining industry,” said Service Line President Joshua Meyer.
“Consequently, it is essential to be close to our customers and to be able to offer them the most comprehensive, best-in-class service. Our goal is to optimize their productivity, and to drive efficiencies, leading to long-term sustainability gains.”
The expansion to the Karaganda center, which opened in 2021, will increase workshop space by 2,700 m and the warehouse area by 2,800 m, enabling enhanced service capabilities and offerings especially for HPGRs but also for other heavy mining products. Construction is expected to be completed in 2025.
The new Tucson facility will offer a dedicated refurbishment center with a special focus on pumps, cyclones and valves. FLSmidth said the location allows it to further build upon its offerings and support to customers in both the Southwestern United States as well as in Northern Mexico. Groundbreaking for the facility took place this month and is expected to be fully operational in August 2024.